Frequently Asked Questions
1. If you don’t operate your own fleet, how do you move my freight?

We have agreements with hundreds of carriers throughout the country.
Our network of carriers is vast and we have access to more equipment than a single source carrier can offer. When you contact us to arrange a pick up, we search our availability the day you need it, and handle all the communication and coordination between the truck, the shipping point, and throughout the entire trip.

2. Who handles the billing?

The paying party will receive one bill from Eagle Express Service. We handle all billing functions to make it easy for you to match our bills with you order, rather than receiving bills from various sources.

3. What can I expect from Eagle Express Service?

Equipment when you need it at a competitive rate.
Timely follow up to your requests.
Honest answers to your needs and questions.
Accurate billing.
A business with integrity.

4. When is it more economical to ship an LTL shipment as a Truckload shipment?

(For sample comparisons, CLICK HERE)
The breakpoint in this area can vary from 10,000# to 15,000# or more, or 10 pallets or more per shipment. The best way to determine this is to submit a rate request to Eagle Express Service for a comparison. We will reply with our best available options.

5. Who will monitor my shipment while enroute?

We monitor your shipment from the time it is picked up until it is delivered. If you need delivery confirmation, we provide that as well via e-mail, or fax.

 
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